Contents
1. Who we are
NuVora Tokenization is responsible for the personal data described here (the "controller"). This policy covers this website, the NuVora Marketplace and the master console.
Each company platform built on NuVora has its own privacy notice. When you invest through a company, that company is the controller of the data it keeps as your token issuer.
2. What we collect
Everyone who signs in
- Data
- Your wallet address and the signed sign-in message.
Marketplace investors
- Data
- Display name, email, country of residence, the result of your identity check (including name, date of birth and nationality from your documents), your investment accounts, orders and transactions.
Identity checks
- Data
- Your ID document, selfie and liveness check are collected and kept by our identity verification provider. We receive the result and the details needed to decide if you can invest.
Companies and their admins
- Data
- Company details, company check (KYB) documents, the names, emails and wallet addresses of admins and staff.
Demo and contact requests
- Data
- Name, email, company, the meeting you book and your message.
Technical data
- Data
- IP address (kept in security and audit logs; for meeting bookings only as a keyed hash), browser type and server logs.
We do not ask for or store your recovery phrase or private keys.
3. Why we use it
Running your account, sign-in, investments and trades
- Legal basis
- To perform our contract with you
Identity, anti-money-laundering and sanctions checks; keeping records
- Legal basis
- Legal obligation
Sharing your details with a company you join
- Legal basis
- Your consent, given when you join, and our contract
Sending emails about your account, codes and orders
- Legal basis
- To perform our contract with you
Security, fraud prevention and audit logs
- Legal basis
- Our legitimate interest in keeping NuVora safe
Answering demo and contact requests
- Legal basis
- Our legitimate interest, or steps you ask for before a contract
Optional analytics (only if you accept them)
- Legal basis
- Your consent
We do not sell your personal data, and we do not use it for advertising.
5. Data on the blockchain
Blockchains are public and permanent. Your wallet address, your on-chain identity contract and your token transactions can be seen by anyone, and no one, including us, can change or delete them.
We do not put your name, documents or other personal details on-chain. Your on-chain identity holds only claims that say you passed the required checks.
6. International transfers
Our providers may process data in countries other than yours. Where that happens we use safeguards the law recognises, such as standard contractual clauses, so your data keeps the same level of protection.
7. How long we keep it
Identity, anti-money-laundering and transaction records
- How long
- At least 5 years after our relationship ends, or longer if the law requires
Account and profile data
- How long
- While your account is open, then as above
Demo and contact requests
- How long
- Up to 2 years after our last contact
Security and server logs
- How long
- Up to 12 months, unless needed to investigate an incident
8. Your rights
Depending on where you live, you can ask us to:
- give you a copy of your personal data;
- correct data that is wrong;
- delete your data, where we do not have to keep it by law;
- limit or object to how we use it;
- send your data to you or another provider in a common format; and
- withdraw a consent you gave, without affecting what we did before.
Email info@nuvoratokenization.com from the address on your account. We reply within 30 days. You can also complain to the data protection authority where you live or where we are established.
9. How we protect it
We use encryption in transit, access controls, keyed hashes for sensitive values, audit logs and least-privilege roles. Because NuVora is non-custodial, we never hold the keys to your tokens.
10. Children
NuVora is not for anyone under 18, and we do not knowingly collect data from children.
12. Changes and contact
We will post any update to this policy here, with a new effective date, and tell you by email if a change matters. Questions: info@nuvoratokenization.com.